Claiming For An Accident At A Supermarket

By Ayesha Salim

Many customers do not realise that if they fall or slip at a supermarket they are able to make a claim for compensation. Their claim will be processed if it can be proven that the accident occurred through no fault of their own. The accident can happen at Asda or any other popular supermarket food chain. Whichever supermarket it was, if it was not your fault, you have a right to make a claim.

Supermarket chains such as Tesco or Waitrose owe their customers a duty of care whenever a customer goes onto their premises. This duty of care can even extend to the supermarket car park. Supermarkets should ensure that their customers feel safe at all times when shopping at their stores, as they are ultimately responsible for their well being.

What you should do if you are involved in a work related accident

Thousands of workers are involved in various tasks in order to ensure that a supermarket operates efficiently. This incorporates a wide range of jobs which include cleaning, working on the checkouts, and shelf stacking. Depending on the type of work involved, obviously some of these work areas contain more potential hazards than others.

Check out assistants for instance can face health risks if great care is not taken. Check out assistants can suffer from repetitive strain injuries in their wrists, shoulders and elbows. Their neck and their back is also at risk if their working area is not set properly. Lack of appropriate warnings out in the aisles can put shelf stackers and cleaners at risks from spills and other obstacles.

As an employee you may wish to seek action against your employer if you suffered an accident. It is strongly recommended that you seek legal advice before doing so, as you will be better informed about your chances of gaining compensation.

Important steps to take as a customer if you are involved in an accident

If you happen to fall or trip over an obstacle in the supermarket that should not have been there, and you sustain injuries as a result, there are some things you should do in order to help your claim later if you decide to make one.

It is advisable that you report the accident to the manager of the store as soon as possible. During this process you can expect to be given an accident report form to fill in. However, in the possibility that this does not happen you should ask them to ensure that the accident is recorded in the accident book.

You should make note of the contact details of any witnesses around at the time of the accident. You should also use a camera if you can to take photos of the scene of the accident, paying particular attention to important details. A camera on your phone should also be sufficient to do the job. By gathering all of this evidence, you are making your case stronger.

If you have been victim to an accident and are wandering what to do next, our solicitors are experienced in this area and will best be able to advise you. - 31397

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